Roadmap

1 - Business activity and influences on business

1.1 - Business objectives

1.1.1 - Business aims and objectives
1.1.2 - Changing business objectives

1.2 - Types of organisations

1.2.1 - Forms of business ownership
1.2.2 - Ownership, liability and control
1.2.3 - Franchises, social enterprises and multinationals

1.3 - Classification of businesses

1.3.1 - Primary, secondary and tertiary sectors

1.4 - Decisions on location

1.4.1 - Business location and relocation

1.5 - Business and the international economy

1.5.1 - Globalisation opportunities and threats
1.5.2 - Multinationals and host economies
1.5.3 - Exchange rate calculations
1.5.4 - Exchange rates and competitiveness

1.6 - Government objectives and policies

1.6.1 - Government spending and taxation
1.6.2 - Government policy and business activity
1.6.3 - Interest rates and spending

1.7 - External factors

1.7.1 - External influences on business decisions

1.8 - What makes a business successful?

1.8.1 - Measuring business success
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1.8.2 - Why businesses fail
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2 - People in business

2.1 - Internal and external communication

2.1.1 - Communication methods and effectiveness
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2.1.2 - Communication barriers and solutions
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2.2 - Recruitment and selection process

2.2.1 - Types of employment
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2.2.2 - Recruitment documents
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2.2.3 - Recruitment and selection
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2.2.4 - Employment law and its effects
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2.3 - Training

2.3.1 - Training methods, benefits and limits
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2.4 - Motivation and rewards

2.4.1 - Motivation and motivational theories
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2.4.2 - Financial and non-financial rewards
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2.5 - Organisation structure and employees

2.5.1 - Organisational structures
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2.5.2 - Responsibility, delegation and control
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2.5.3 - Business functions and responsibilities
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3 - Business finance

3.1 - Business finance - sources

3.1.1 - Why businesses need finance
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3.1.2 - Internal sources of finance
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3.1.3 - External sources of finance
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3.2 - Cash flow forecasting

3.2.1 - Cash, profit and survival
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3.2.2 - Cash-flow forecasts
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3.3 - Costs and break-even analysis

3.3.1 - Revenue, costs and profit
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3.3.2 - Calculating break-even output
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3.3.3 - Using and interpreting break-even charts
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3.4 - Financial documents

3.4.1 - Statements of comprehensive income
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3.4.2 - Statements of financial position
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3.5 - Accounts analysis

3.5.1 - Profitability ratios and markup
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3.5.1 - Current and acid test ratios
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3.5.2 - Liquidity and comparisons
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3.5.3 - Financial performance and decisions
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4 - Marketing

4.1 - Market research

4.1.1 - Why businesses research markets
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4.1.2 - Primary and secondary market research
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4.1.3 - Market research data and reliability
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4.2 - The market

4.2.1 - Marketing, customers and markets
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4.2.2 - Responding to market changes
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4.2.3 - Market segmentation and targeting
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4.3 - The marketing mix

4.3.1 - Products, services and packaging
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4.3.1 - Product life cycle and portfolio
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4.3.2 - Pricing strategies
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4.3.3 - Distribution channels
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4.3.4 - Promotion, technology and brands
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5 - Business operations

5.1 - Economies and diseconomies of scale

5.1.1 - Internal and external economies of scale
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5.1.2 - Diseconomies of scale and growth limits
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5.2 - Production

5.2.1 - Production methods and productivity
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5.2.2 - Lean production, JIT and Kaizen
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5.2.3 - Technology and robotics in production
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5.3 - Factors of production

5.3.1 - Factors of production and intensity
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5.4 - Quality

5.4.1 - Quality control, TQM and competition
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